Terms & Conditions

Color Matching: Color matching on non-porous substrates like plastic is less precise than with paper printing. Exact PMS color matches cannot be guaranteed. We will come as close as possible to match the PMS colors selected; certain ink colors vary after lamination or when printed on colored stock.

This is especially true for light colors, pastels and when printing on colored or recycled plastic or bio substrate & wood.

Photo Frame: Tolerance of 3-5% shifting of photo frame should be accepted.

Credit Terms: Application required with initial order; most first orders require appropriate deposits. Net 30 days terms are offered to approved accounts; finance charges of 2% may apply to overdue payments.

Deferral of Payment: Orders placed on hold, or delayed from shipment by withheld information or past due payment are subject to full invoicing and collection as of the original shipment due date.

Cancellation: All costs incurred to the point of cancellation will be invoiced.

Delivery: 1-6 weeks standard from proof approval; additional time is quoted for large orders and unusual design or customized requirements. Premium schedules are usually available to meet critical deadline situations.

Proofs: A signed proof approval is required before starting production on most orders. Additional copies or revisions of proofs are quoted upon request.

Upon receiving a proof, please check the following:


  • Magnetic stripe (if applicable), for size and position.
  • Spelling of all text on front and back of product.
  • Positioning and location of hole punch, die cut and signature panels (if applicable).


Returns, Liabilities: Written authorization must be obtained within 30 days of receipt before returning materials. Manufacturer’s liability is limited to purchase price of the product (or manufacturer’s cost to rework/replace), and excludes other indirect, special, incidental or consequential considerations.

Promotional Rights: We reserve the right to include any product we make in our promotional displays and literature, unless otherwise specified at time of order.

Copyrights, Patents: You are responsible for any infringement liability when we manufacture to your specifications. 

Shipping: The most efficient, economical method available to the factory, subject to your specification.